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Help Centre

Guides for importing your SM&CR register, understanding FCA data sources, confirming scope, and managing the declaration cycle.

CSV import: formats, column headers, and fixes

Accepted column headers, required fields, how to fix a missing-name error or a too-many-columns warning, and what happens to rows that fail validation.

FCA Register data — sources, freshness, and IRN handling

Where the FCA data comes from, how often it is updated, what IRNs are, and why individual reference numbers are never sent to the AI classifier.

Scope affirmation — what it is and why it matters

Why CoverProof asks you to confirm scope before classifying, what the affirmation covers, and how it becomes part of your board audit trail.

Declarations — how the cycle works

How declaration requests are sent, what recipients see, what the statuses mean, and what signing constitutes under English law.

I received a CoverProof request — is this legitimate?

For individuals who have received a declaration request: who sent it, what Section 250 is, what completing the form means (SES boundary), declining, and data handling.

Board Evidence Packs — what they contain and how to use them

What a board evidence pack contains, when it is generated, the PDF/A-3B format, tamper-evidence via hash-chaining, and how to use the pack for governance records.

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